FAQ

Help Center

Using Dome IQ

Posting Positions

  • How to post a position

    Open the bill, tap "Submit Position", and fill in the template fields: Summary, Define the Problem, Who/What is Affected, and Your Solution. Each field gives legislators one part of your argument.

  • How to add links to media and research

    Simply, copy and paste links into the template fields when you are writing your position.

Editing your positions

  • How to edit my position

    When you have already made a position and want to edit, click on your profile, the bill you made a position on, and you’ll be prompted with your original position to be read and or edited.

Posting amendments

  • How to share a suggested amendment

    Open the bill and tap "Submit Position". In the position form, tap "Create Inline" to write the amendment text in Dome IQ, or tap "Upload PDF" to attach your amendment as a file.

Draft and share your position

  • How to save a draft position for later

    If you do not want to post your position, but want to save the material you have already inserted, simply click ‘Save Draft’ at the top of the screen instead of ‘Publish’ to back out of the position making mode.

  • How am I notified when a position is successfully published?

    Dome IQ will provide you with a confirmation notice immediately following you posting a position, to confirm its arrival to Legislators.

Home screen / dashboard

  • Your dashboard

    Your dashboard shows you activity related to bills, legislators, and advocates that you follow.

  • About advocate position counts

    Each bill shows how many advocates support, oppose, or are neutral on it. Open a bill to see those advocates and read their positions.

Search for Bills, Legislators, and Advocates

  • How to search for bills

    Open the main menu at the top of the screen and tap "Bills". Then type keywords or a bill number in the "Search bills" field.

  • How to search for advocates

    Click the main menu at the top of your screen, then select ‘Advocates’. Enter advocate names into the ‘Search’ field.

  • How to search for legislators

    Click the main menu at the top of your screen, then select ‘Legislators’. Enter legislator names into the ‘Search’ field.

Following and unfollowing

  • How to stay up to date with specific bills

    To track updates on a specific bill, including bill amendments, or added or flipped advocate positions, click on ‘Follow’ above a specific bill so that its updates show up first on your home screen when you login to Dome IQ. To unfollow a bill, simply click ‘Unfollow’ above a specific bill.

  • How to track changes

    Follow a bill to get push notifications when it changes. To choose which notifications you get, see Push notifications below.

Staff Access

  • How to add staff to manage accounts

    Click on ‘Settings’, and click on ‘Manage Staff’ to view + add/delete any staff member you would like to access Dome IQ on behalf of your account.

  • How to remove staff permissions

    Click on ‘Settings’, and click on ‘Manage Staff’ to view all staff members assigned access to your account. To remove, click on the name of the staff member you wish to remove, and click ‘Deactivate’ to remove them.

Accessing legislator profiles

  • How to find specific legislators

    Click on the ‘Legislators’ tab, and filter by chamber, party, district #, or name to find a specific Legislator.

Accessing advocate profiles

  • Who can see my positions?

    When you publish a position, you choose who can see it. "All" means every Dome IQ user can read it. "Legislators Only" means only legislators and their staff can read it.

Push notifications

  • How to change push notification settings

    Click on ‘Settings’, and ‘Notifications’ to see and change all your notification preferences. 

  • How to change device notification settings

    Depending on your device, if you go to your phone settings and search for ‘Dome IQ’, you will be prompted with options to allow Push Notifications to be sent from our software or not.

Managing your account

Login and password

  • How to reset a lost or forgotten password

    Click ‘Forgot Password’ when logging in to have an email sent to you with a link to safely reset your password.

  • How account verification works

    When you sign up, Dome IQ sends a one-time code to your phone or email. Enter the code to confirm that the account is yours. If the code does not arrive, tap "Resend code".

  • Help with verification codes

    If the code does not arrive after you tap "Resend code", email support@domeiq.com and we will verify your account.

Account, email, and phone

  • Update email address

    Click ‘Settings’, and ‘Account Settings’, and next to your registered email address will be a button labeled ‘Change Email’ to quickly update your email address.

  • Help with email address confirmation

    If you do not receive an email confirmation from Dome IQ, please contact support@domeiq.com to receive manual help in confirming your email address.

  • How to add your phone number to your account

    Click ‘Settings’, and ‘Account Settings’, and below your registered email will be a section labeled ‘Phone Number’, where you can add or update your phone number connected to your account.

Account settings

  • How to customize your profile

    Click Settings, and the yellow button labeled ‘Edit Profile’ to see all your editable fields attached to your profile.

  • How to change your language settings

    At this time, Dome IQ is only offered in the English language.

  • How to manage multiple accounts

    Click ‘Settings’, and ‘Manage Organizations’ to view + add/delete organizations connected to your account. From this screen, you can login and manage specific account positions or profiles. 

  • About your home screen dashboard

    Your Home Screen consists of a list of all the bills your account has taken Supporting, Opposing, or Neutral positions on. Under ‘Details’ you will be able to see all the public facing information Legislators and other advocates see when viewing your profile. To edit, simply click the ‘Edit’ button.

Verified accounts

  • About verified accounts

    Every new account confirms its email with a code before it can sign in. New sign-ups are closed for now. Legislator and staff accounts are created by invitation.

Suspended accounts

  • About suspended accounts

    Dome IQ may temporarily suspend your account if you are found in violation of Dome IQ’s Terms of Use or other organizing policies. Dome IQ reserves the right to permanently disable and suspend any account if found in violation of our Terms of Use. See Terms of Use.

  • Help with signing in

    If you cannot sign in, tap "Forgot Password?" on the sign-in screen to reset your password, or email support@domeiq.com.

Deactivate and reactivate accounts

  • How to deactivate your subscription

    Open the main menu and tap Subscription. It opens your Stripe billing portal, where you can cancel or change your plan.

  • How to reactivate your account

    Contact support@domeiq.com for information on how to reactivate inactive accounts.

  • About account restoration

    Dome IQ is not responsible for any lost position or materials due to an account deactivation. If you deactivate an account, Dome IQ automatically saves the account for a standardized period of 180 days before the account is permanently deleted from our database. To avoid loss of material, please attempt to keep your account activated by not deactivating your account.

Financial and billing

Pricing

  • How billing works

    You are given a choice to be billed monthly or annually. Those who choose annual billing will receive a discount.

Refunds

  • How to receive a refund

    Please contact support@domeiq.com to receive any specific information regarding our refund policy.

Safety and security

Security

  • Help with my compromised account

    When you may suspect your account has been breached by an unauthorized user, please contact support@domeiq.com so that our team can manually assist you in resetting your account password and or email in order to lock out unauthorized users.

  • About account security

    Do not share your password with anyone, including your staff. Each staff member gets their own login. To add staff, see Staff Access above.

Privacy

  • How to protect your positions and information

    Do not share your password with anyone. Regularly manage staff permissions to ensure those updating your account are authorized employees or staff of your account.

  • How and when are my positions seen by Legislators

    Legislators can see your published positions at any time. When you publish a position, Dome IQ sends a notification to everyone who follows your organization or follows that bill.

Spam and fake accounts

  • How to report impersonation accounts

    If you suspect an account using Dome IQ may be an impersonation of another advocate, please immediately contact Dome IQ support at support@domeiq.com to report the account for review and verification.

Sensitive content

  • About offensive content

    We will remove content that contains abusive, vulgar, offensive, racist, threatening or harassing content, personal attacks of any kind, or offensive terms that target specific individuals or groups. We will remove spam and content that promotes services or products, or that involves political campaigning. We will remove comments that give the appearance of legal, medical or financial advice. We may remove content that contains personal information (whether your own or someone else's), including home address, home or cell phone number, or personal e-mail address, in order to protect privacy.

Abuse

  • Report abusive behavior

    If you have reason to believe another advocate may be posting offensive content that would violate our Terms of Service, please contact support@domeiq.com with your specific concerns.

  • About online abuse

    Dome IQ will not tolerate any form of online intimidation, slandering, bullying, name-calling, campaigning or abusive actions. 

Rules and policies

Dome IQ rule and policies

  • Dome IQ rules

    Please see Dome IQ’s Terms of Use.

  • Hateful conduct policy

    Under the hateful conduct policy, users are prohibited from promoting violence on the basis of race, ethnicity, national origin, caste, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease.

  • Private information policy

    When you publish information about someone without permission, you potentially expose yourself to legal liability even if your portrayal is factually accurate. Most states have laws limiting your ability to publish private facts about someone and recognizing an individual's right to stop you from using his or her name, likeness, and other personal attributes for certain exploitative purposes, such as for advertising goods or services.

  • Impersonation policy

    Dome IQ accounts that pose as another person, brand, or organization in a confusing or deceptive manner may be permanently suspended under Dome IQ's impersonation policy.

  • Report violations

    If you have reason to believe another advocate may be in violation of any of Dome IQ’s policies that would violate our Terms of Service, please contact support@domeiq.com with your specific concerns.

General guidelines and policies

  • Our range of enforcement options

    Dome IQ may temporarily suspend your account if you are found in violation of Dome IQ’s Terms of Use or other organizing policies. Dome IQ reserves the right to permanently disable and suspend any account if found in violation of our Terms of Use. See Terms of Use.

  • Abusive behavior

    1. Violence: You may not threaten violence against an individual or a group of people. We also prohibit the glorification of violence. 
    2. Terrorism/violent extremism: You may not threaten or promote terrorism or violent extremism. 
    3. Child sexual exploitation: We have zero tolerance for child sexual exploitation on Dome IQ.
    4. Abuse/harassment: You may not engage in the targeted harassment of someone or incite other people to do so. This includes wishing or hoping that someone experiences physical harm. 
    5. Hateful conduct: You may not promote violence against, threaten, or harass other people on the basis of race, ethnicity, national origin, caste, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease. 
    6. Suicide or self-harm: You may not promote or encourage suicide or self-harm.
    7. Sensitive media, including graphic violence and adult content: You may not post media that is excessively gory or share violent or adult content within live video or in profile or header images. Media depicting sexual violence and/or assault is also not permitted. 
    8. Illegal or certain regulated goods or services: You may not use our service for any unlawful purpose or in furtherance of illegal activities. This includes selling, buying, or facilitating transactions in illegal goods or services, as well as certain types of regulated goods or services. 
  • Platform manipulation and spam policy

    You cannot mislead others on Dome IQ by operating fake accounts. This includes using misleading account information to engage in spamming, abusive, or disruptive behavior. Some of the factors that Dome IQ takes into consideration include: use of stock or stolen profile photos, particularly those depicting other people; use of stolen or copied profile bios; and use of intentionally misleading profile information, including profile location.

Still have questions? Email support@domeiq.com